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HOME / HELP & CONTACTS

Ministries, agencies and hotlines

A source-checked directory of emergency, civic, health, social and government contact channels in Singapore.

999Police emergency
995Fire / rescue / ambulance
1799ScamShield 24/7
1771Mental health 24/7
EmergencyUrgent

Ministry of Home Affairs

Police Emergency

Singapore Police Force (SPF)

999

Immediate police assistance when life, safety or property is in danger.

Operating hours: 24 hours

EmergencyUrgent

Ministry of Home Affairs

Police Emergency SMS

Singapore Police Force (SPF)

70999

Emergency SMS when it is unsafe or not possible to speak.

Operating hours: 24 hours

EmergencyUrgent

Ministry of Home Affairs

Fire, Rescue and Emergency Ambulance

Singapore Civil Defence Force (SCDF)

995

Fire, rescue and life-threatening medical emergencies.

Operating hours: 24 hours

EmergencyUrgent

Ministry of Home Affairs

SCDF Emergency SMS

Singapore Civil Defence Force (SCDF)

70995

Emergency SMS for people who are deaf, hard-of-hearing or have speech impairment.

Operating hours: 24 hours

Emergency

Ministry of Home Affairs

ScamShield Helpline

ScamShield

1799

Check suspicious calls, messages, links, payments or offers before acting.

Operating hours: 24 hours

Emergency

Ministry of Home Affairs

Police Hotline

Singapore Police Force (SPF)

1800 255 0000

Provide non-urgent crime-related information to the Police.

Operating hours: See official page

Emergency

Ministry of Home Affairs

SCDF General Hotline

Singapore Civil Defence Force (SCDF)

1800 280 0000

General SCDF enquiries; do not use instead of 995 for emergencies.

Operating hours: See official page

Health & care

Ministry of Health / SCDF

Non-Emergency Ambulance

Non-Emergency Ambulance Service

1777

Non-emergency ambulance conveyance during 2026. The hotline is scheduled to cease from 1 January 2027; use the official private ambulance directory thereafter.

Operating hours: Service scheduled to cease 1 Jan 2027

Service change: Service scheduled to cease 1 Jan 2027
Health & care

Ministry of Health

Medical Advice for Non-Emergencies

NurseFirst

6262 6262

Speak to a trained nurse for advice on appropriate care options for non-emergency conditions.

Operating hours: See official page

Environment & water

Ministry of Sustainability and the Environment

NEA Contact Centre

National Environment Agency (NEA)

6225 5632

Environment, pollution, public cleanliness, vector control and related feedback.

Operating hours: See official page

Environment & water

Ministry of Sustainability and the Environment

PUB 24-hour Call Centre

PUB, Singapore’s National Water Agency

1800 2255 782
Alternative: 6521 6470

Urgent feedback on major pipe bursts, water interruptions, flooding and drainage matters.

Operating hours: 24 hours

Transport

Ministry of Transport

LTA Customer Service

Land Transport Authority (LTA)

1800 2255 582

Public transport, active mobility, road, vehicle and urgent LTA infrastructure matters.

Operating hours: See official page

Health & care

Ministry of Health

MOH General Line

Ministry of Health (MOH)

6325 9220

General Ministry of Health enquiries.

Operating hours: Mon–Fri, 8.30am–6pm

Health & care

Ministry of Health

24/7 Mental Health Support

national mindline 1771

1771
Alternative: WhatsApp 6669 1771

Free, anonymous mental health support by phone, WhatsApp and web chat.

Operating hours: 24 hours

Health & care

Ministry of Health

HSA General Enquiries

Health Sciences Authority (HSA)

6213 0838

Health products, blood services, laboratory and HSA general enquiries.

Operating hours: See official page

Health & care

Ministry of Sustainability and the Environment

SFA Contact Centre

Singapore Food Agency (SFA)

6805 2871

Food safety, food premises, licensing and general SFA enquiries.

Operating hours: Mon–Thu 8.30am–6pm; Fri 8.30am–5.30pm

Social & family

Ministry of Social and Family Development

MSF Consolidated Hotline

Ministry of Social and Family Development (MSF)

1800 111 2222

Marriage, Baby Bonus, family schemes, early childhood and related MSF enquiries.

Operating hours: Mon–Fri 8.30am–6pm; Sat 8.30am–1pm

Social & familyUrgent

Ministry of Social and Family Development

Violence, Abuse or Neglect

National Anti-Violence and Sexual Harassment Helpline

1800 777 0000

Report child, adult or elder abuse, family violence, neglect or sexual harassment. Call 999 for imminent danger.

Operating hours: 24 hours

Social & family

Ministry of Health

Care and Support for Seniors

Agency for Integrated Care (AIC)

1800 650 6060

Advice for seniors, caregivers, community care and care services.

Operating hours: Mon–Fri 8.30am–8.30pm; Sat 8.30am–4pm

Employment

Ministry of Manpower

MOM Enquiries

Ministry of Manpower (MOM)

6438 5122

Employment rights, work passes, workplace and manpower-related enquiries or reports.

Operating hours: Mon–Fri 8.30am–5.30pm; Saturday service ends from 24 Aug 2026

Trust and verification

Contact details last verified: 10 July 2026

Blue River Civic is an independent directory. Numbers and operating hours can change; confirm non-emergency details on the linked official page.

For immediate danger, do not wait for an online response—call 999 or 995.

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